FAQs

We are always ready to help you

Orders & Payment

What payment methods do you accept?

We offer a wide range of payment options:

  • Card
  • EFT
  • ATM Deposit
  • Cash in store
  • MTN Mobile Money
  • Ozow

and others, which can be viewed at checkout.


What is your return and refund policy?

Can I change or cancel my order?

Yes, changes to an order and cancellation are possible prior to the order being dispatched. Contact us immediately using the WhatsApp icon on the Homepage.

Do you offer discounts?

Yes, we offer various discounts. See our Discounts page for details

Products

What do I do if I receive a damaged book?

Our Refund Policy covers this in detail

Are your books all new?

Yes, the books we sell are new, unless clearly specified otherwise.

Shipping

Do you ship internationally?

Yes. Put in your address at checkout to get a live rate from our courier partners.

How can I track my order?

You will receive a tracking link by email or Whatsapp when your order is dispatched


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